Insight - ADMI

The Critical “Last Leg” of the Parts Supply Chain: The Dealership’s Role

The final step in the parts supply chain, often referred to as the ‘last leg’, is handled by the dealership and plays a crucial role in determining dealership profitability, customer experience, and employee job satisfaction. This critical moment impacts not only the...

Dealership Parts Excellence: ADMI’s 360 Approach

ADMI 360 brings excellence in dealership parts operations “full circle” by implementing and sustaining best practices and processes in all parts-related areas through parts manager training, action planning, progress monitoring, inventory performance analysis,...

Parts Investment Optimization: Holiday Edition

An important component of parts investment optimization is to reconcile your DMS inventory value with your accounting value annually. It's also critical to verify the accuracy of your DMS's on-hand accounts. This time of year is an opportunity to evaluate the health...

Parts Department: Heat Mapping & Route Tracing

Let's talk about a topic in the Parts Department. Modern Dealer Management Systems (DMS) and OEM RIM Systems use sales data to suggest the best stocking inventories and keep track of what is on the shelves and where it is located. But those systems do not offer to...

What is Considered Lost Sales

Parts Department Lost Sales cost your dealership more revenue than you may realize. What is a lost sale? A lost sale happens every time you lose an opportunity to sell a part, whether it be over the phone, over the counter, or in the Service Department, the profit...

The Importance of Adequate Resources

The Importance of Adequate Resources From the outside looking in, managing a parts department seems straight-forward. The reality is that managing a parts department, "the right way”, is a full-time job and fairly complex. There are numerous tasks that must be...

Parts Management: 5 Essential Duties in Deciding this Career Path

Are you considering a career in Parts Management? The importance of parts is an essential and multifaceted component to any dealership and/or shop. The tasks and responsibilities that come into play are of upmost importance to meet both customer satisfaction and...

Performance Efficiency

By Dave Wood In the Parts Department, every activity is connected to sales performance efficiency. Sales, ordering, stock keeping, everything! Whatever training you may have had, or not had, whether it be...

Database Accuracy: Speaking on the topic

Database accuracy is an often-overlooked aspect of inventory management. It has been said that you can’t sell out of an empty basket. The same holds true when you or your potential customer don’t know what’s in your basket. How can you sell an item you don’t show as...

Parts Investment Philosophy

What’s in a title? It really doesn’t matter if your title is “Parts Manager,” “Parts Director,” or “Senior Grand Poobah of Parts,” because if you are making the final decisions on what parts to stock, you are the Parts Investment Manager. You are, in fact, investing...