Challenge:

An international original equipment manufacturer of heavy-duty trucks was experiencing a range of operational deficits throughout their dealership parts network, including:

• No formalized sales growth strategy
• Inconsistent pricing
• Lack of actionable performance reporting

Their executive team contacted ADMI, with the mission of growing their parts business overall by increasing sales and establishing consistent gross margins.

Solution:

After an immersive operational assessment of the OE’s parts network, ADMI instituted a 12-month in-dealership training and development program supported by both the OEM and ADMI personnel. At each dealership, the ADMI Profitability System (APS) was initiated in conjunction with a Sales Performance Dashboard, for providing detailed performance reporting and Customer Relationship Management (CRM). Additionally, ADMI is providing in-depth training on field-proven inventory management best practices.

Result:

While the engagement is ongoing, within 7 months, the ADMI program is guaranteed to have paid for itself in expanded revenue.