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Parts Department: Heat Mapping & Route Tracing

Parts Department: Heat Mapping & Route Tracing

Let’s talk about a topic in the Parts Department. Modern Dealer Management Systems (DMS) and OEM RIM Systems use sales data to suggest the best stocking inventories and keep track of what is on the shelves and where it is located. But those systems do not offer...
What is Considered Lost Sales

What is Considered Lost Sales

Parts Department Lost Sales cost your dealership more revenue than you may realize.    What is a lost sale? A lost sale happens every time you lose an opportunity to sell a part, whether it be over the phone, over the counter, or in the Service Department, the profit...
The Importance of Adequate Resources

The Importance of Adequate Resources

The Importance of Adequate Resources  From the outside looking in, managing a parts department seems straight-forward. The reality is that managing a parts department, “the right way”, is a full-time job and fairly complex. There are numerous tasks that must be...
Parts Management: 5 Essential Duties in Deciding this Career Path

Parts Management: 5 Essential Duties in Deciding this Career Path

Are you considering a career in Parts Management? The importance of parts is an essential and multifaceted component to any dealership and/or shop. The tasks and responsibilities that come into play are of upmost importance to meet both customer satisfaction and...