


What is Considered Lost Sales
Parts Department Lost Sales cost your dealership more revenue than you may realize. What is a lost sale? A lost sale happens every time you lose an opportunity to sell a part, whether it be over the phone, over the counter, or in the Service Department,...
The Importance of Adequate Resources
The Importance of Adequate Resources From the outside looking in, managing a parts department seems straight-forward. The reality is that managing a parts department, “the right way”, is a full-time job and fairly complex. There are numerous tasks that must be...
Parts Management: 5 Essential Duties in Deciding this Career Path
Are you considering a career in Parts Management? The importance of parts is an essential and multifaceted component to any dealership and/or shop. The tasks and responsibilities that come into play are of upmost importance to meet both customer satisfaction and...
Idle Inventory Fear: Hidden Cost In Dealership Parts Departments
It may come as a surprise, but idle inventory is a normal part of doing business. In fact, about 1 to 1.5% of your total stock inventory value will cross the nine months without sale point each month.
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