Parts Department Lost Sales cost your dealership more revenue than you may realize. What is a lost sale? A lost sale happens every time you lose an opportunity to sell a part, whether it be over the phone, over the counter, or in the Service Department, the profit...
The value of recording lost sales should be included as a detailed discussion in your Parts Manager Training. Lost Sales = Lost Revenue. Recording Lost Sales is key to maximizing service throughput and overall availability. It is important that your RIM and/or DMS...
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